Kameti Support
Kameti Help & Support
Get help with payouts, lucky draw setup, member management, payment proof, split slots, and everyday Kameti operations.
Contact Support
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Frequently Asked Questions
How do I add members to a Kameti?
Open the members management area, add each member with their phone number, and assign payout months or leave them for the lucky draw.
How does the lucky draw work?
Unlocked members are added to the draw wheel. Members with multiple slots can appear multiple times for weighted chances, and split slots move together as one month.
Can one payout month be shared between multiple people?
Yes. Kameti supports split slots so two or more co-holders can share a single payout month with configurable share percentages.
How do members submit payment proof?
Members can upload receipt screenshots from the app. Admins then review and approve or reject them from the approval queue.
What should I do if a member changes their payout month?
Use the admin panel in the app to reassign the member's payout month. If the month is split, update the split first so the schedule stays consistent.
What admins can manage
Kameti admins can control the complete committee workflow from one place.
- Create and configure a new Kameti with member count, installment amount, due date, and start month
- Add, edit, remove, and group members by payout month
- Run lucky draws and assign manual payout order
- Create and manage split payout slots
- Review submitted payment proofs and approve pending installments
- Share invite links and monitor each cycle's member status
Report a problem
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Legal & policy links
Review Kameti’s product-specific legal pages before onboarding members.